Privacy Protection Policy

Your privacy and data security are our top priorities

Last updated: December 2024

Our Commitment to Your Privacy

West Georgia Design Build ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a consultation or estimate
  • Fill out contact forms on our website
  • Subscribe to our newsletter or communications
  • Call or email us directly
  • Schedule appointments or services

This information may include:

  • Name and contact information (email, phone number, address)
  • Project details and preferences
  • Budget and timeline information
  • Photos of your current cabinets (when provided)
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage:

  • IP address and location information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information
  • Device information (mobile, desktop, etc.)

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Provide consultations and project estimates
  • Schedule and coordinate cabinet services
  • Communicate about your project status and updates
  • Process payments and maintain service records
  • Provide customer support and address inquiries

Business Operations

  • Improve our services and website functionality
  • Analyze usage patterns and customer preferences
  • Send service updates and important notifications
  • Comply with legal and regulatory requirements

Marketing Communications

  • Send newsletters and promotional materials (with your consent)
  • Share information about new services or special offers
  • Follow up on completed projects for feedback

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processing companies
  • Email marketing platforms
  • Website hosting and analytics services
  • Scheduling and project management tools

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

  • Court orders or subpoenas
  • Government investigations
  • Protection of our rights and property
  • Safety of our customers and employees

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security updates and monitoring
  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

Access and Correction

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Update your contact preferences and communication settings

Data Portability and Deletion

  • Request a copy of your personal information in a portable format
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications at any time

Communication Preferences

  • Unsubscribe from newsletters and promotional emails
  • Opt-out of non-essential communications
  • Choose your preferred communication methods

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. For detailed information about our cookie practices, please see our Cookie Policy.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

  • Customer service records: 7 years after project completion
  • Marketing communications: Until you unsubscribe
  • Website analytics: 26 months
  • Financial records: As required by applicable tax and business laws

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

West Georgia Design Build

📧 Email: santoscosta@wgdbcabinets.com

📞 Phone: (770) 253-7885

📍 Address: 735 Cannon Rd, West Georgia

We will respond to your privacy-related inquiries within 30 days of receipt.